Frequently Asked Questions

Have a Question?

Contact Us?
What are Rules for Akua Beach?
Food and Beverage?
Changing Rooms?
Safety?
Lockers?
I Won't Be Going On Rides?
Weight Restrictions?
Specials?
Life Jackets?

How do I contact you?

Whale's Tale Water Park
PO Box 67 / 481 Daniel Webster Highway (US Rt. 3)
Lincoln, NH  03251
603-745-8810
[email protected]




What are the Rules for Akua?

Whale’s Tale Waterpark is very excited about our new surf simulator - AKUA BEACH. Akua is our first attraction where riders become more skillful with experience. All riders must have a signed Release of Liability (RoL) before use. Minors must have an RoL signed by a parent or legal guardian. CLICK HERE for more detailed rules and instructions for Akua Beach




Are food services available?

The Whale’s Tale has two primary food service areas: Harborside and Porthole Pizza. Harborside features burgers, fries, salads, sandwiches and more. Porthole Pizza features pizza and fried dough. In addition, we serve Dippin’ Dots ice cream and, weather permitting, we offer bar service at the Oasis Beach bar.




Is there a place to change inside the park?

Yes, we have restrooms with changing facilities and showers.




Who's going to be watching out for me and my family?

The Whale’s Tale Waterpark lifeguard staff undergoes rigorous preseason and in-service training to maintain the highest possible standard in swimmer protection. Our guards are American Red Cross certified and we have designed a training program specifically for our waterpark environment.




Is there a place we can leave our stuff?

We offer locker rentals on a first-come, first-serve basis. For a $9 fee and a $6 key deposit, you can access your locker throughout the day. When you return your key you get $6 back.




I'm not going swimming or getting wet, do I still have to pay the admission price?

We are a participatory park and don’t have spectator areas, so everyone must pay our admission rate.  Whales Tale is located on 17 beautiful acres, so there are plenty of places to relax, read a book or take nap. Infants are free. Adults 70 and over are only $5!




Do any slides have weight restrictions?

For safety reasons established by the slide manufacturers, the following weight restrictions apply:

  • Akua Beach Surfing - minimum 52" tall
  • Akua Beach Boogie Boarding - minimum 42" tall
  • Banzai Pipeline – minimum tube load 100lbs / 45kgs and the maximum tube load is 400 lbs / 181 kgs.
  • Plunge Speed Slide – 250 lbs /  113 kgs.
  • Downpour Flume Slide – 250 lbs / 113 kgs.
  • Harpoon Express 3 person tube maximum combined load 600 lbs / 272 kgs.
  • Harpoon Express 2 person tube maximum combined load 400 lbs / 181 kgs.
  • Beluga Boggin – 150 lbs / 68 kgs
  • Eye of the Storm – 300 lbs / 136 kg
  • Poseidon’s Voyage – 300 lbs / 136 kgs
  • Shipwreck Island – Red, Blue & Yellow slides – 250 lbs / 113 kgs
  • Shipwreck Island – Purple slides – 150 lbs / 68 kgs



Do you have any special offers or deals?

As always, we try to keep our rates as low as possible for our guests. 

  • On a hot summer day, the best option is to purchase your tickets online!  This may not save you money, but it saves time -- online tickets go directly to the turnstile so you get to bypass the ticket lines.
  • Season Passes are an amazing deal, All Access to the Whale's Tale and Candia Springs Adventure Park for only $129 dollars.
  • For NH Locals, take advantage of Locals Rule rates during the Shoulder Seasons, you just need proof of residency and this COUPON.
  • Be on the look-out for early season Gift Card sales and Season Pass Promo Ticket offers.
  • And don’t forget to become a fan on Facebook, that’s the best way to stay up-to-date with the latest deals and specials.



  • Do you provide life jackets?

    We recommend life jackets (Personal Flotation Devices (PFDs)) for weak or non-swimmers. They are available free of charge in the Breakers Surf Shop.

    Have a Question?

    Directions?
    Coolers?
    What to Wear?
    Pets?
    Towels?
    NH-Fun Gift Cards?
    Groups?
    Height Restrictions?
    Weather Guarantee?
    Feedback?


    Where are you located?

    Take interstate 93 to New Hampshire exit 33.  Take NH Route 3 North for a ¼ of a mile and we are on the left.  As always, parking is FREE!

    Click Here for Directions


    Are coolers and outside food allowed in the park?

    Yes, guests are welcome to bring a cooler.  However, no glass or alcohol are permitted. Coolers are inspected at the front gate to check for glass or alcohol. All beverages must be in factory sealed containers.




    What kind of swimwear is allowed in your park?

    We are a family park, so we ask that all guest wear appropriate swimwear. Also, for the safety of all guests we require shorts/pants have no rivets or belt buckles.

    Shoes are allowed in the pools, but for your safety, they are not allowed on any attractions. We do not recommend eyewear on any attraction, if you elect to wear something on your eyes it is at your own risk.




    Can we bring our pets in with us?

    Pets are not allowed in the park or in cars parked in the parking lot.  Please be kind to your pets and either leave them home or call one of our local kennels for the day.

     

    One Dog Day 603-348-7999 or Wash and Wags 745-3772




    Do you rent towels?

    No, we do not rent towels.  You are welcome to bring towels with you, or you can purchase towels at Breakers Surf Shop.




    Where can I use my NH-FUN Gift Card?

    NH-FUN Gift Cards are accepted at the Whale's Tale Waterpark, Candia Springs Adventure Park, and Alpine Adventures. They may be used to purchase tickets or passes, book zipline tours, purchase merchandise, or food and beverage. They may not be used to place orders online. Check your balance at www.first-advantage.net




    I've got a big group that wants to come, do you offer any discounts?

    Yes, we offer discounts for groups of 15 or more.  Reservations must be made 48 hours in advance to guarantee a discount.

    Check out our group specials!


    Do any slides have height restrictions?

    For safety reasons established  by the slide manufacturers, riders must be a minimum of 48” or 122cm or taller to ride the following rides:

    • Plunge Speed Slide
    • Eye of the Storm
    • Banzai Pipeline
    • Poseidon’s Voyage



    What happens if it starts raining?

    For the safety of our guests, the park will close for thunder and lightening and reopen when it is safe to enter the water again. The Whale’s Tale does not give Refunds; however, if the park is forced to close due to weather we will issue our Weather Guarantee for the time that is lost.




    How do I offer feedback about my experience?

    Please send an email with your feedback to [email protected]

    white mountains attractionswestern white mountains chamber of commerce